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News archive 2008

Designation at Forchem's Customer Service Team

03.04.2008 08:43

Designation News / Nimitysuutisia 1.4.2008:


Designation at Forchem Oy


Marjo Koskinen has been appointed to the Customer Service team leader. In order to strengthen the daily customer service Marjo will take over the responsibilities of CSI reporting and the team leadership. The main duties of Marjo as an export secretary will remain.  The Rauma export secretaries will report to Marjo Koskinen and she reports to the logistics manager. The head of the Customer Service team is the logistics manager.


 

Nimitys  Forchem Oy:ssä


Marjo Koskinen on 1.4.2008 alkaen nimitetty asiakaspalveluvastaavaksi. Yhtiömme Rauman vientisihteerit siirtyvät Marjon alaisiksi.

Yhtiön pyrkimyksenä on kehittää asiakaspalvelun päivittäistä toimintaa siirtämällä mm. tiimivastuun, asiakastyytyväisyyden seurannan ja siihen liittyvän raportoinnin Marjolle.

Marjon päätyönä on edelleen vientisihteerin tehtävät ja hän raportoi logistiikkapäällikölle.

Asiakaspalvelun toiminnasta vastaa jatkossakin logistiikkapäällikkö.

 

Hannu Näsi

 

Forchem Oy


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